Have your devices repaired or upgraded at Revendo

In addition to Android smartphones, as an Apple Authorized Service Provider (AASP), we offer the highest quality repairs for a wide range of products, including iPhone, iPad, MacBook, iMac, Apple Watch, accessories, and more.

REPAIR FORM

Step 1

Fill out the repair form

You can submit a repair order using the form below. You will then receive a confirmation email with all further information.

Step 2

Send in or hand in

You can either bring your device to a store for repair in person, send it to us by mail, or have it picked up by bicycle courier (if available). You'll find further information in your confirmation email. If the repair exceeds your set cost limit, you'll receive a new quote.

Step 3

Receive your device by mail

Your device will be repaired and returned to you by mail.

All the ways to refresh your device:

Our repairs and prices

For further information and information on repairs not listed, please contact our customer service via email: info@revendo.ch

General information

  • Our customers are generally not required to share their passwords with us. This is only necessary if they need help with data backup or troubleshooting software errors.
  • A flat rate of CHF 90 will be charged for repairs not carried out.
  • If no defects can be identified, we charge a processing fee of CHF 90, even during the warranty period.
  • If it is technically impossible to create a backup or recover data, we charge a processing fee of CHF 75.
  • Orders must be paid for at the latest upon collection, or in advance for shipping.
  • For all repairs, we provide a 90-day warranty on the replaced hardware
  • Revendo AG assumes no liability for consequential defects that are not related to the repair, as well as for repairs to vintage devices.
  • There is no warranty claim for repairs to damaged devices (e.g. liquid, fall).
  • Repairs up to CHF 90 will be carried out without consultation with the customer.
  • If the repair costs exceed the customer's budget, we will send a specific quote in advance.
  • We cover the shipping costs from the customer to us. However, under certain circumstances, the return shipping costs may be charged to the customer.
  • The customer will receive further information, a shipping label and an invoice by email.
  • We can only handle orders and repairs from Switzerland. Unfortunately, shipping abroad is not possible.