Payment & Billing
We offer several payment methods so you can choose the option that works best for you. Below you’ll find a clear overview of all available payment methods, as well as how billing and payment processing works.
Payment Methods
Credit & Debit Card
You can pay with Visa or Mastercard. Your data is securely transmitted using SSL encryption. For processing, we require the card number, expiry date and security code.
TWINT
Select TWINT at checkout and confirm the payment directly in your app. Quick, easy, no card details needed.
PostFinance (E-Finance or PostFinance Card)
You’ll be redirected to the PostFinance payment page, where you can pay either via E-Finance login or with your PostFinance Card.
Prepayment (Bank Transfer)
After checkout, you’ll receive our bank details by email. Your order is reserved for 14 days until the payment is received. Please include the payment reference so your transfer can be assigned correctly.
PowerPay (Invoice or Installments)
With PowerPay, you can pay by invoice or in multiple installments. The invoice will be sent to you directly by PowerPay via email.
Payment Processing
- Credit/Debit Card, TWINT, PostFinance: payment is processed immediately when you place your order.
- Prepayment: your order will be shipped once we have received your payment.
- PowerPay: billing is handled directly through PowerPay; you’ll receive the invoice via email.
Invoice Delivery
Your invoice will be sent automatically by email after your order is completed. For payments via PowerPay, the invoice is also sent directly by PowerPay.
More information on returns and refunds:
→ Returns & Refunds