Apple Repair in Switzerland – iPhone, iPad, MacBook & Apple Watch

In addition to Android smartphones, as an Apple Authorized Service Provider (AASP), we offer the highest quality repairs for a wide range of products, including iPhone, iPad, MacBook, iMac, Apple Watch, accessories, and more.

Your path to repair

  • On Site – Express & Comfort

    Come directly to one of our 6 stores – no appointment needed. Many repairs, such as display replacement or battery change, are completed by our technicians on the same day. Just drop by, hand over your device, and you’re done.

  • By Mail – Conveniently from Home

    No need to visit the store. Fill out the repair form, send your device to us, and receive it back repaired. We cover the shipping costs – you decide based on the cost estimate before any charges apply.

More than just repair

Why Revendo?

Warranty at Revendo

Standard warranty, extension to 3 years, premium battery protection, quality label, and inspection report – you can find everything about the warranty on our warranty page.

Our repairs and prices

In addition to fixed prices, we offer further repair and support services. For these services, we provide you with a free cost estimate in advance – you decide before any costs are incurred.

Device Display Battery Back side
iPhone 11 235 CHF 109 CHF
iPhone 11 Pro 325 CHF 109 CHF
iPhone 11 Pro Max 375 CHF 109 CHF
iPhone 12 325 CHF 109 CHF
iPhone 12 Mini 279 CHF 109 CHF
iPhone 12 Pro 325 CHF 109 CHF
iPhone 12 Pro Max 375 CHF 109 CHF
iPhone 13 325 CHF 109 CHF
iPhone 13 Mini 275 CHF 109 CHF
iPhone 13 Pro 325 CHF 109 CHF
iPhone 13 Pro Max 389 CHF 109 CHF
iPhone 14 325 CHF 135 CHF 229 CHF
iPhone 14 Plus 389 CHF 135 CHF 229 CHF
iPhone 14 Pro 389 CHF 135 CHF
iPhone 14 Pro Max 439 CHF 135 CHF
iPhone 15 325 CHF 135 CHF 229 CHF
iPhone 15 Plus 389 CHF 135 CHF 229 CHF
iPhone 15 Pro 389 CHF 135 CHF 229 CHF
iPhone 15 Pro Max 439 CHF 135 CHF 229 CHF
iPhone 16 349 CHF 134 CHF 229 CHF
iPhone 16 Plus 409 CHF 134 CHF 229 CHF
iPhone 16 Pro 409 CHF 144 CHF 229 CHF
iPhone 16 Pro Max 479 CHF 144 CHF 229 CHF
iPhone 16e 294 CHF 134 CHF 184 CHF
iPhone 17 424 CHF 144 CHF 184 CHF
iPhone 17 Pro 439 CHF 144 CHF 184 CHF
iPhone 17 Pro Max 464 CHF 144 CHF 184 CHF
iPhone 17e 279 CHF 134 CHF 184 CHF
iPhone Air 424 CHF 144 CHF 184 CHF
iPhone SE 2. Gen 189 CHF 89 CHF
iPhone SE 3. Gen 189 CHF 89 CHF
iPhone X 325 CHF 109 CHF
iPhone XR 235 CHF 109 CHF
iPhone XS 325 CHF 109 CHF
iPhone XS Max 375 CHF 109 CHF

iPhone Repair – Display, Battery & Back Panel

Cracked iPhone screen, poor battery life, or damaged back? We repair all iPhone models – from iPhone 7 to iPhone 16 Pro Max. As an Apple Authorized Service Provider, we use only original parts. Many repairs can be completed on the same day.

Replace iPad Display & Glass

Cracked or damaged iPad display? When repaired, the display is always replaced as a complete unit – not just the glass. This applies to iPad, iPad Air, iPad mini, and iPad Pro. All repairs are carried out using Apple original parts – either in our stores or via mail-in repair.

MacBook Repair – Display, Battery, SSD

Whether MacBook Air or MacBook Pro – we repair defective displays, replace batteries, and upgrade SSDs. As an Apple Authorized Service Provider, we carry out all repairs using original parts.

Apple Watch – Repair on Request

We are happy to assist with Apple Watch repairs (display, glass, battery). Contact us directly at info@revendo.ch – we will assess what is possible and provide you with a cost estimate.

General Notes

  • Our customers are generally not required to share their passwords with us. This is only necessary if customers need help with data backup or fixing software errors.
  • A flat fee of CHF 90 is charged for repairs not carried out.
  • If no errors can be detected, we charge a processing fee of CHF 90, even during the warranty period.
  • If it is technically impossible to create a backup or recover data, we charge a processing fee of CHF 75.
  • Orders must be paid at the latest upon pickup; for shipping, payment is required in advance.
  • We provide a 90-day warranty on replaced hardware for all repairs.
  • Revendo AG assumes no liability for consequential damages unrelated to the repair or for repairs on vintage devices.
  • There is no warranty claim for repairs on damaged devices (e.g., liquid damage, drops).
  • Repairs up to CHF 90 will be carried out without consulting the customer.
  • If repair costs exceed the customer's budget limit, we will send a specific quote in advance.
  • We cover the shipping costs from the customer to us. However, return shipping costs may be charged to the customer under certain circumstances.
  • Further information, shipping labels, and invoices will be sent to the customer via email.
  • We can only process orders and repairs from within Switzerland. Shipping abroad is unfortunately not possible.

Frequently Asked Questions about Repair

How long is the warranty on a repair?

We provide a 3-month warranty on the replaced hardware for completed repairs. This warranty covers the repaired part and does not cover consequential damages or damages caused by external factors (drops, moisture).

What is included in the warranty and what is not?

The warranty covers defects that occur without external influence. Damage caused by drops, liquids, broken displays, normal wear and tear, and repairs by third parties or the user is not covered.

How do I report a warranty claim?

Simply contact us by email at info@revendo.ch or bring your device to a branch. We'll check it free of charge and inform you about the next steps. Please bring or send your order confirmation with you.

Can I get my device repaired if it's no longer under warranty?

Yes, we also repair devices outside of warranty. Before starting, we will inform you of the estimated costs and only carry out the repair if you agree.

Does the fault diagnosis cost anything?

The fault diagnosis is chargeable. However, if you decide to proceed with a repair, the diagnosis fee will not be charged separately – you only pay the repair costs.

How much does a repair cost, and will I receive a cost estimate beforehand?

You will receive a cost estimate before any repair. No costs will be incurred without your consent.

How long does a repair take?

The repair time depends on the damage and the device. Many repairs are possible within a few days, sometimes even on the same day. If parts need to be ordered, we will inform you of the expected time.

Do you use original parts or third-party replacement parts?

As an Apple Authorized Service Provider (AASP), we perform Apple repairs exclusively with Apple original parts. This ensures that your device works exactly as intended after the repair.

My iPhone displays "Important battery message" or "Unknown part" - is this covered under warranty?

No, this isn't a defect and isn't covered under warranty. At Revendo, we use high-quality third-party batteries for battery replacements. Since Apple only recognizes its own original parts, iOS displays this warning message for non-Apple batteries – this is a deliberate limitation by Apple and has no impact on the functionality or performance of your device. This procedure is an integral part of our refurbishment process and allows us to offer devices at fair prices. You can learn more in our blog article: revendo.ch/blogs/news/warum-zeigt-mein-iphone-die-meldung-wichtige-batteriemeldung-oder-unbekanntes-teil-an

Can you repair water damage?

We can often partially or fully repair water damage – getting a cost estimate is definitely worthwhile. However, since liquid can cause secondary damage, permanent stability cannot be guaranteed. We will honestly inform you in advance about the chances of success and costs.

Do displays always need to be completely replaced?

In modern devices, the display is usually replaced as a complete unit to ensure color quality and touch functionality.

Can I get a replacement device while my device is being repaired?

Unfortunately, we do not offer a replacement device for the duration of the repair. Many repairs are carried out directly on-site, so you often get your device back the same day.

What happens to my data during the repair?

We do not delete any data without consultation. We recommend that you create a backup yourself before handing in your device. If you wish, we can create the backup for you for a fee when you submit your device for repair – just let us know when placing your order.

Do I need to send the device in, or can I drop it off at a branch?

Both are possible. You can drop it off in person at a branch or send it securely packaged by mail. Please keep the shipping confirmation.

What happens if a repair is not possible?

If a repair doesn't make technical or economic sense, we'll discuss alternatives such as device exchange or buyback. The decision is yours.

How much does an iPhone screen repair cost?

The current prices for iPhone display repairs by model can be found directly in the price table further up on this page. As an Apple Authorized Service Provider, we carry out all display repairs with original parts. Before each repair, you will receive a transparent cost estimate.

Can I have my iPhone battery replaced at Revendo?

Yes, we professionally replace iPhone batteries – as an Apple Authorized Service Provider using original parts. You can find the current prices by model in the price table further up on this page. You will always receive a cost estimate before the repair.

Do you repair iPad displays and glass?

Yes, we repair iPad displays. In a display repair, the entire display is replaced as a complete unit – not just the glass. This applies to iPad, iPad Air, iPad mini, and iPad Pro. You will receive the price in advance as a free cost estimate.

How much does a MacBook repair cost?

We repair MacBook Air and MacBook Pro – including display, battery, keyboard, and charging port – and also offer upgrades with SSD storage and RAM. The MacBook repair costs depend on the model and defect; you will receive a transparent cost estimate before the repair.

Do you repair the Apple Watch?

For Apple Watch repairs, please contact us directly by email at info@revendo.ch – we will check what is possible and provide you with a cost estimate.

In which cities does Revendo offer Apple repairs?

As an Apple Authorized Service Provider, we carry out repairs directly on-site in our stores in Basel, Bern, Lucerne, St. Gallen, Winterthur, and Zurich. Alternatively, you can send your device from anywhere in Switzerland by mail.