Your warranty. Your choice.

From the standard warranty to comprehensive protection – you decide how much security you want.

Basic
Standard Warranty
Automatically included with every purchase
  • 1 Jahr Garantie auf gebrauchte & refurbished Geräte
  • 2 Jahre Garantie auf Neugeräte
  • Kostenlose Reparatur, Ersatzgerät oder Zeitwert-Erstattung
  • Defekter Akku gedeckt (z.B. wenn das Gerät nicht mehr startet)
  • 14 Tage Geld-zurück-Recht

Automatically with every purchase – online and in-store.

Plus
Extension to 3 years
For iPhone, iPad, MacBook, and iMac
  • 3 Jahre Garantie ab Rechnungsdatum
  • Alle Leistungen der Standard-Garantie – einfach 3 Jahre lang
  • Volle Kostenkontrolle: einmal zahlen, 3 Jahre Ruhe
  • Bei Rückgabe innert 14 Tagen wird die Verlängerung rückerstattet

Price varies depending on the device – selectable directly at checkout or in-store.

Exclusive in-store only
Premium
3 years & battery protection
Currently available for iPhones, only in stores
  • 3 Jahre Garantie ab Rechnungsdatum
  • Einmalig 50% Rabatt auf eine Akku-Reparatur (bei Kapazität unter 80%)
  • Kostenlose Express-Bearbeitung im Garantiefall
  • Wenn möglich Austauschgerät, damit du nicht warten musst

Available in all 9 Revendo stores. Price visible on site.

Used & refurbished devices 1 year
New devices 2 years
With extension (Plus / Premium) 3 years
Replacement parts after a repair 90 days

The Revendo Quality Label

Every smartphone, iPhone, and iPad receives its own Quality Label after inspection. With a QR code, you can see exactly how your device performed in the test – transparent instead of just promised.

  • What was tested: Camera, display, audio, sensors, buttons, connectivity – each test individually documented
  • Battery condition: measured capacity and charge cycles, black on white
  • Data deletion: certified according to NIST 800-88 – with proof in the report
  • Tested by MATT: our diagnostic robot in Basel – millimeter-precise, objective, reliable
Get to Know MATT: The Robot Behind the Quality Label

The inspection report for your device

Behind every Quality Label is a complete, independent Phonecheck report. You scan the QR code – and see everything we know about your device.

No fine print, no surprises: device status, repair history with original parts, battery condition, all function tests, and proof of secure data deletion.

This is how the report is created →
Phonecheck
Device History Report

ID: ARRE-••••••-••:••:••Z

iPhone 11 128GB Purple
Hersteller
Apple
IMEI
35402210•••••••
IMEI2
35402210•••••••
Seriennummer
F4GZ••••••
Modell
MWMS2ZD/A
Betriebssystem
iOS 16.1
No device lockOK
Not tied to a providerOK
Original parts (camera, battery, LCD)Authentic
Battery condition100%
All functional tests passedPassed
Securely erasedNIST 800-88

Gerätestatus

MDMNicht gefunden
Root / JailbreakNein

Reparaturhistorie

Original-Teile (Kamera, Akku, LCD)Genuine

Akku

Ladezyklen0

Sample report, anonymized. Each device receives its own report – accessible via QR code on the Quality Label.

Warranty claim? It's that simple.

We make it simple – in-store or by mail-in.

  • Report

    Visit one of our 9 stores or contact customer service through the help page.

  • Trade in device

    Drop off directly on site or send your device to Revendo.

  • Inspection

    Our technicians inspect your device – as an Apple Service Provider using original parts.

  • Solution

    Free repair, replacement device, or cash value refund. With Premium: express processing.

Frequently Asked Questions About Warranty

Short and honest answer.

How long is the warranty with Revendo?

Used and refurbished devices come with a 1-year warranty, new devices with 2 years. For iPhone, iPad, MacBook, and iMac, you can extend the warranty to 3 years. The warranty period starts from the invoice date.

What does the warranty cover?

Defective devices are repaired, replaced, or their current value refunded as a voucher free of charge within the warranty period. A faulty battery is also covered – for example, if the device no longer starts because of it or if the battery is swollen.

What is not covered?

Normal wear and tear (e.g., natural battery capacity loss, signs of use) as well as damage caused by external factors such as drops or liquid damage. Unauthorized repairs by third parties also result in warranty voidance.

What is the Premium Warranty?

The Premium Warranty is available for iPhones, currently exclusively in Revendo stores: 3 years warranty from the invoice date, a one-time 50% discount on a battery repair (if capacity is below 80%), and free express processing – with a replacement device if possible.

How do I report a warranty claim?

Bring your device to one of the 9 stores or contact customer service to send it in. Revendo inspects the device and repairs, replaces, or reimburses the current value as a voucher.

The General Terms and Conditions of Revendo AG apply.

Tested. Documented. Guaranteed.

Find your next device – with Quality Label, inspection report, and up to 3 years warranty.

Find device now